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How to add FAQ page

Hi there, I'm trying to add an FAQ page to my site. It is ran through square and powered by Weebly, so I can't add any Weebly apps to it. Any suggestions?

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Admin

Re: How to add FAQ page

Best Answer

Welcome to the Seller Community, @claireminton!

 

Good question—it sounds like you're referring to the FAQ app from the Weebly App Center, which isn't available with the Weebly Powered Square Online Store.

 

As a workaround, you might consider using the "Product Details" section to have a question as the "title" and the answer as the "details" part. This workaround doesn't include the click-to-expand functionality of the FAQ app, but it will still surface the appropriate information. Note: we suggest keeping the text as short as possible to ensure the best formatting results.

 

Hope this helps for now—I'll be sure to share your post with our Online Store Team as we continue to iterate based on seller feedback. Please let me know if you have any further questions.

Tom
Seller Community Manager, Square
Find step-by-step help in our Support Center

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Message 2 of 6
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Admin

Re: How to add FAQ page

Best Answer

Welcome to the Seller Community, @claireminton!

 

Good question—it sounds like you're referring to the FAQ app from the Weebly App Center, which isn't available with the Weebly Powered Square Online Store.

 

As a workaround, you might consider using the "Product Details" section to have a question as the "title" and the answer as the "details" part. This workaround doesn't include the click-to-expand functionality of the FAQ app, but it will still surface the appropriate information. Note: we suggest keeping the text as short as possible to ensure the best formatting results.

 

Hope this helps for now—I'll be sure to share your post with our Online Store Team as we continue to iterate based on seller feedback. Please let me know if you have any further questions.

Tom
Seller Community Manager, Square
Find step-by-step help in our Support Center

View Best Answer >

Message 2 of 6
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Re: How to add FAQ page

I'd also like to add this feature as a section on a page. Accordion/'click to expand' feature would be really helpful for adding FAQ sections on multiple pages.

 

Any idea if this will be added soon?

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Square Community Moderator

Re: How to add FAQ page

Hi there, @truce 👋 Thanks for reaching out to us here on the Seller Community! We are happy to see you join us here! Welcome.

 

We don't have a formal update regarding a FAQ page for the Online Store, just yet. I am, however, happy to push your feedback and vocal support of this feature to our Product Teams! In the meantime, were you able to find success with the work-around that Tom suggested above?

 

I will keep an eye out for your response! 

Joe
Community Moderator, Square
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Re: How to add FAQ page

Cool - thanks. I will use the workaround for now!

 

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Square Community Moderator

Re: How to add FAQ page

Awesome! Let us know if anything else comes up, @truce. We are here to help!

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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