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Beta Member

How to track orders that are completed through a payment link?

I had an order last night through a payment link. They paid using cash app but I can't find their order in the system. I got an email but I'm wanting to look at the order in the system itself. Can anyone tell me where to find it? When I click on orders/transactions it isn't in either of those. 

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Square Community Moderator

Hey there @LTacker21 

 

We are unable to discuss account-specific details like transactions on this platform. Our Support team would be able to look into this with you! When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
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