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I logged out, and when I log back in all my information is gone it’s making me create a new account but with previous email
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1 REPLY 1
Hey there, @Jamelah -
Sorry to hear you're having issues getting back into your original account. It sounds like you're trying to sign in with a different email than your original.
Logging out of your account wouldn't erase or cause you to create a new account. If you're still running into this problem, I would suggest reaching out to our CS Team directly. They will be able to help you get to the bottom of it.
You can use this number 1-855-700-6000 squ.re/contactsqsupport. They are available Monday to Friday from 8am to 8pm CST.
Thank you!
Kassi
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Community Moderator, Square
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