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The title of this thread was updated from its original title: “When you refund a customer ordee. Are tou still able to use thaat same credit card for future orders”.
Refunds help
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Hi @MarilynM -
If you have your customer's Card on File, you can charge their card again. If this was a one time purchase, you will need to contact your customer and request their payment card information again.
I hope this helps clear things up, let me know if you have any other questions.
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This reply was created from merging an existing thread: “I need to charge a client again, but i don't have her saved nor the credit card. Can I do this? How?”
I need to charge a client again, but i don't have her saved as customer, nor the credit card. Can I do this? How?
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If you don't have the card saved on file then you will have to ask for the card numbers or have them swipe when they come in.
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