x
Highlighted
salon208

Is there a way to NOT allow discounts on specific items?

I give my staff a discount on products but I do not want to allow a discount on travel size items.  Is there a way to mark them so they can not be discounted?

Tags (1)
Message 1 of 15
1,601 Views
1 Best Answer

Accepted Solutions
Admin

Re: Is there a way to NOT allow discounts on specific items?

Best Answer

Hi @salon208 — welcome to the seller community! ✌🏻

 

Thanks for surfacing this. Currently, we don't offer the option to restrict discounts on specific items, though I can see how this feature would be helpful for many businesses like yours.

 

I'll be sharing your suggestion with our Product Liaison team, who is constantly working to improve our products based on seller feedback. We'll certainly circle back with any other developments that may be useful.

 

Please keep in touch for updates and if you have any other questions, let us know!

Message 2 of 15
1,870 Views
14 Replies
Admin

Re: Is there a way to NOT allow discounts on specific items?

Best Answer

Hi @salon208 — welcome to the seller community! ✌🏻

 

Thanks for surfacing this. Currently, we don't offer the option to restrict discounts on specific items, though I can see how this feature would be helpful for many businesses like yours.

 

I'll be sharing your suggestion with our Product Liaison team, who is constantly working to improve our products based on seller feedback. We'll certainly circle back with any other developments that may be useful.

 

Please keep in touch for updates and if you have any other questions, let us know!

Message 2 of 15
1,871 Views
Cfrohrbach

Re: Is there a way to NOT allow discounts on specific items?

We are very interested in this also.

 

We are a small non--profit that sells some merchandise but also uses Square for Events and Membership purchase. We would like to restrict discounts to only apply to merchandise categories.

 

If I want to offer a special rate for a specific event, I would rather use variable prices. 

 

Can you provide any insight into when Square might provide this function, something like a 'Disable Discounts' toggle on a Category or Item level? Is there another way we could handle this?

 

We've tried to handle this procedurally but that hasn't been successful overall. We've had some lost revenue and every dollar counts!

 

Thanks! 

Chris

Message 3 of 15
410 Views
BluePelicanOBX

Re: Is there a way to NOT allow discounts on specific items?

I'd love this feature as well.  I am a gallery/gift/yarn shop.  Some of the items I sell are on consignment, and cannot be discounted.  This would help alleviate employee error

Message 4 of 15
393 Views
SAWbeer

Re: Is there a way to NOT allow discounts on specific items?

@Tom This would be very useful for us too!

Message 5 of 15
328 Views
Admin

Re: Is there a way to NOT allow discounts on specific items?

Hello @Cfrohrbach, @jjgard, @BluePelicanOBX, and @SAWbeer

 

I just wanted to follow up and thank all of you for your input and feedback! I've made sure to pass along all of your posts to the product team! If we have any updates, @Tom or I will  make an announcement! 😀

Message 6 of 15
317 Views
jjgard

Re: Is there a way to NOT allow discounts on specific items?

I'll second this.  We offer discounts to members on merchandise but not concession items.  It would be awesome to restrict an entire category from a discount.

Message 7 of 15
402 Views
FAMI

Can I exclude certain items from being eligible for discount.

We give a member discount on almost all purchases. However we do not ever want discounts on donations or memberships. Is there a way to code those items ineligible for discounts?

 

Message 8 of 15
341 Views
TwistedRail

Re: Can I exclude certain items from being eligible for discount.

This is a great question.  We are unable to do a Food/Drink special in one item because in our area food it taxed and alcohol is not so our collected tax amount is thrown off.  Add to that a Happy Hour discount and it just creates a mess.

Message 9 of 15
313 Views
FAMI

Re: Can I exclude certain items from being eligible for discount.

It's not too big a deal for us to take the discount off when a membership or donation is combined with merchandise. However, all our workers are volunteers, so I like to make it as simple as I can. One of them suggested I make those items non-discountable, but I don't seem to be able to do it. We couldn't with our previous system, either, but it would be a great feature.

Message 10 of 15
308 Views