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My device wants a code to issue refund, where do i get this code?

My device wants a code to issue a refund, where do I get this code?

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Square Champion

It is likely you are on a restricted account in Square, meaning a manager or owner has set up restrictions on your account log in, or you have accidentally setup account restrictions on your own account.  you can change the permissions of the account and employees here.  https://squareup.com/dashboard/employees/permissions/employees

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