I'm trying to import my customer list from a CSV file and I keep getting an error "Wrong Number of Fields". I've downloaded the template and copy/pasted my email list info one at a time and still get an error. Then I tried exporting a list of what I currently have entered, changed the fields to match...still get the same error. Any suggestions?
I am also getting an error when I import my customer list "wrong number of fields".
Only first 15 imported of several hundred customers imported.
I am on a mac, tried Chrome and firefox browsers. Deleted cache on both browsers then restarted browsers. Using the .csv template provided by square.
I also reordered the list from the 15th entry to see if there was something specific.
Thanks for that JusinC. I did double check all of that. None address the error I was getting. It took two square customer service folks to get in imported correctly.
The second was a customer directory specific one.
From what I understand, the second person copy and pasted my list into goggle sheets and resaved it as a .csv doc then imported it.
Ah, Sweet! 🙌 I'm glad Support was able to help. Spreadsheets are super finicky and a pain to import in my opinion lol. Thanks for sharing the fix with us.