Paid In/Out not working correctly with Square Register

[CaseyTreehouse]

Hello!

I am having trouble getting Paid In/Out to show up on my drawer report. I am using a square register and looking at the cash drawer report. I check the paid in and paid out options on the table view, but nothing shows up even though there are values for those options. 

At the moment I am having to look at each individual drawer to see the paid in/out, and this gets tedious. It worked perfectly while I was using an iPad with the square stand.

Is this a glitch or am I missing something?

Thanks for your help!

[ashc]

Hey @CaseyTreehouse,

I haven't heard any other reports of this happening so it definitely seems like a glitch. Really sorry that's happening as well! ☹️

Try these tips for Troubleshooting the App and let us know if that fixes this for you.

If not, I'd recommend Contacting Us to speak with a Square Register specialist for further troubleshooting. 

[CaseyTreehouse]

That seemed to do the trick! It’s working now. 

Thanks for the help. 

[ashc]

@CaseyTreehouse Oh awesome! Super glad to hear it.