x

Pairing chip reader to iPhone 7+

When I follow the procedure the orange lights just keep flashing, no contention. Bluetooth is on, devices charged, app reloaded, phone restarted what now?

511 Views
Message 1 of 2
Report
1 REPLY 1
Admin

Hi @Govna,

 

Welcome to the Seller Community! Sorry to hear about the trouble with your reader—thanks for taking the time to troubleshoot. If you haven't had the chance already, please follow these steps to force shutdown your reader: My Reader won’t pair with my device

 

If that doesn't clear this up for you, please let me know and I'll be happy to escalate this to a member of our Customer Success team for a closer look. 💯

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
448 Views
Message 2 of 2
Report