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The receipts automatically generated and sent by email after a payment have a "happy face" icon survey, asking "How was your experience?" How do I remove that? It's not visible in my Dashboard -> Settings -> Receipts, so I can't seem to get rid of it.
I'm also one of the people needing a payor's name on the receipt for insurance reimbursement in a healthcare setting. Any news on that for those of us that need it?
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Go to this page
https://squareup.com/dashboard/customers/feedback
click the settings button in the top row
click feedback
toggle the "Collect feedback from your digital receipts" to off
click save
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Hey @drdana! It looks like @VanKalkerFarms provided some great steps for disabling the feedback feature!
Currently we don't have the ability to automatically include a customers name on receipts. You can enable Order Tickets in the printer section which allows you print a ticket with customers name. The only thing isn't won't include the total amount of the sale or the last 4 digits of a customers card.
Admittedly I'm not familiar with the insurance reimbursement process, so I don't know if the customers name plus the services rendered is enough for the insurance company to accept it.
If you still have questions please let me know!
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