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Restricting Sales by Postcodes

Hi,

 

I am setting up a small soaping business at the moment, but with the way cosmetic regulation rules work, I am only able to sell these products in the mainland UK, Northern Ireland and the Hebrides etc.

 

Is there a way to configure the sales platform so that sales will not go through if they come from postcodes outside of the UK? Also, what is the quickest way to set up all UK postcodes? Can these be uploaded from a list?

 

Many thanks,

Andy

Message 1 of 14
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Best Answer

Thanks for tagging me in @tonydow

 

When you're setting up Shipping, the UK would be just England, Scotland, Wales and Northern Ireland. If you are not shipping to Northern Ireland, you can uncheck it.

Screenshot 2021-07-19 at 11.14.22.png

 

Screenshot 2021-07-19 at 11.14.34.png

 

 

If you're also shipping to other UK territories like Jersey, you'd need to add these in individually.

 

Screenshot 2021-07-19 at 11.15.48.png

 

 

I hope this will help!

Tra
Community Manager, Square
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Message 10 of 14
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Beta Member

If you are using Shipping for fulfilment and set up your shipping rates to only include the areas you want to ship to, I believe anyone ordering from other areas will be advised that you don’t ship there. Perhaps @tranguyen can confirm this is correct. As people would only find this out once they were in the ordering process, it might be an idea to have a pop up advising customers that you only ship to specific areas which they will see up front.

Women and Cats will do as they please,
Men and Dogs should relax and get used to the idea.
Message 2 of 14
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Thank you! There's actually going to be several notices on the site so it should be obvious, but as it's a legal requirement, I wanted to make sure.

 

Is there a quick and easy way to upload all UK postcodes by any chance?

Message 3 of 14
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I don’t believe there is any way of using postcodes for shipping, only geographical areas, but this should cover your requirements.

Women and Cats will do as they please,
Men and Dogs should relax and get used to the idea.
Message 4 of 14
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Sorry if I am being dense: Do you mean that you set shipping for 'UK' etc. and that will automatically cover all UK post codes? How does the system determine the area covered?

Message 5 of 14
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Yes, select United Kingdom for the area. Don’t know how it works but with that and your messages about where you ship to, you should be covered.

Women and Cats will do as they please,
Men and Dogs should relax and get used to the idea.
Message 6 of 14
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Oh, lord... that seems a bit frustrating as Northern Ireland is part of the UK for the purposes of postage, but for the purposes of the legislation, it's treated the same as the EU so I can't post there.

 

Do you happen to know if the crown dependencies are also counted as the 'UK'?

Message 7 of 14
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Sorry, I don’t. Someone from Square will hopefully advise on that, maybe @tranguyen 

Women and Cats will do as they please,
Men and Dogs should relax and get used to the idea.
Message 8 of 14
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Thank you. 🙂

Message 9 of 14
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Best Answer

Thanks for tagging me in @tonydow

 

When you're setting up Shipping, the UK would be just England, Scotland, Wales and Northern Ireland. If you are not shipping to Northern Ireland, you can uncheck it.

Screenshot 2021-07-19 at 11.14.22.png

 

Screenshot 2021-07-19 at 11.14.34.png

 

 

If you're also shipping to other UK territories like Jersey, you'd need to add these in individually.

 

Screenshot 2021-07-19 at 11.15.48.png

 

 

I hope this will help!

Tra
Community Manager, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Best Answer >

Message 10 of 14
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Ah! Thank you so much. 🙂

Message 11 of 14
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One last question, if I may: is there any way to have a pre-defined drop-down list of shipping locations in the address fields so that a buyer cannot select / type in anything that is not defined in the background in the first place?

Message 12 of 14
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Unfortunately while you can restricted the shipping areas in the backend, there isn't a way to remove or edit countries from the customer-facing dropdown at the moment @Andy1981, but it's definitely a feature request I can share with our Product team!

Tra
Community Manager, Square
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Message 13 of 14
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Admin

That's correct @tonydow! If customer enter an address for an area you haven't set up shipping for, then they'll get an error message saying that the store does not ship to this location. 

 

It'll definitely be a good idea to create a pop-up or banner @Andy1981 like Tony suggest so customers will know before going to checkout. 

Tra
Community Manager, Square
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Message 14 of 14
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