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Square Register: How do I change the background picture on the customer facing display?

where do i go to change the background picture on the customer facing display? it is showing an old logo 😐

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Admin

Re: Suqare Register: How do I change the background picture on the customer facing display?

Best Answer

Hey @AFF1979 I started a separate thread for your question becuase I think you have the new Square Register.

 

You can change the background image on the customer facing display from your online Square Dashboard. To get started:

  1. Sign in at squareup.com/login > navigate to the Account & Settings section,
  2. Click Locations > and click on the location name.
  3. Scroll down to Point of Sale checkout background.
  4. To remove an image click on the small image preview to the bottom left > click Remove.
  5. To upload a new image > click on the image icon > click Save in the top right corner. 

You might need to power your Register off and turn it back on again to see the new image. 

 

Let me know if you have any questions about this! 

Helen
Seller Community Manager, Square
Find step-by-step help in our Support Center
NEW: Become a Super Seller!

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Message 2 of 21
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Admin

Re: Suqare Register: How do I change the background picture on the customer facing display?

Best Answer

Hey @AFF1979 I started a separate thread for your question becuase I think you have the new Square Register.

 

You can change the background image on the customer facing display from your online Square Dashboard. To get started:

  1. Sign in at squareup.com/login > navigate to the Account & Settings section,
  2. Click Locations > and click on the location name.
  3. Scroll down to Point of Sale checkout background.
  4. To remove an image click on the small image preview to the bottom left > click Remove.
  5. To upload a new image > click on the image icon > click Save in the top right corner. 

You might need to power your Register off and turn it back on again to see the new image. 

 

Let me know if you have any questions about this! 

Helen
Seller Community Manager, Square
Find step-by-step help in our Support Center
NEW: Become a Super Seller!

View Best Answer >

Message 2 of 21
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Re: Suqare Register: How do I change the background picture on the customer facing display?

A follow up question on this same subject.   If you add multiple images, do they "slideshow"?

 

Also, in the middle of the image, it has my business name in white letters.  Can that be changed/removed/modified?

Message 3 of 21
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Square Community Moderator

Re: Suqare Register: How do I change the background picture on the customer facing display?

Hi there, @CopyCopy1! Thanks for chiming in here. This is one is a tricky one - so glad you asked.

 

This resource by @evandoyle should have the answers you're looking for. To copy some of his well-stated post:

 

You can turn the image off at any point in the Settings section of Square Register. You can also choose to show your business name in white lettering over the image of your choosing, or over a black background if you do not have an image uploaded to the customer display. You can also control turning your business name text on/off in the Settings section of Square Register.   

 

I believe that currently, you can only have one background image uploaded to the Register at a time.

 

Let me know if you have any additional questions! I am here to help. 

Joe
Community Moderator, Square
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Message 4 of 21
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Admin

Re: Suqare Register: How do I change the background picture on the customer facing display?

@CopyCopy1 and @AFF1979

 

Circling back to this post! 

 

We're currently testing this feature in beta. We'd love to have you involved. The formal invite should head your way soon, but we'd like to invite you to join our Beta Community so you can offer your feedback and follow along with other features and betas that you may be interested in for the future. 

 

 

 

kellyj
Beta Community Manager, Square
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Message 5 of 21
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Re: Suqare Register: How do I change the background picture on the customer facing display?

Not sure if people are still commenting on this topic, but I have a desire to display an image on the customer facing screen of my Square Register but I would rather NOT have it display in the background of the login screen on the main POS display. For some reason these seem to be shared/connected... is there any way to accomplish this? NOTE: I know there is a toggle for displaying the profile image on the idle screen, which I want, I'm trying to NOT have the profile image behind the keypad of the log in screen.

 

Thanks!

Message 6 of 21
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Admin

Re: Suqare Register: How do I change the background picture on the customer facing display?

@SilverStars 

Our team should reach out shortly with the invitation to this Beta. As I understand this the images will be specific to your Register.

 

Please take a second to join the Android Beta Community to help us with your feedback, bugs, and feature requests.

kellyj
Beta Community Manager, Square
Join the Beta Community
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Message 7 of 21
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Customer Display Picture

Hello, I am trying to add my profile image onto my customer display screen, but it will not come up. It works when I set the screen to display my business name, but remains blank when I select to display my profile image. Is there anything I can do to fix this and get my image to show on my customer display?

Message 8 of 21
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Square Community Moderator

Re: Customer Display Picture

Welcome to the Community @branmurt 🙌. Take a look at this thread - you'll find steps to change the background on your customer display.

 

I hope this helps!

Justin
Community Moderator, Square
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Message 9 of 21
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Re: Customer Display Picture

@branmurt I am having the same issue. I get the pop-up that says "display in image on your customers display, blah, blah, blah" and I have it all set up in Square Dashboard, but then when I go back to move the slider, I still get the same pop-up. I have tried restarting it countless times with no change... Any advice, anyone?

Monica Rae Crane
Message 10 of 21
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