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Square accepted a payment not connected to an account. Ugggghhhh

I created a business email account and set up Square to deposit payments into a bank account connected to that email address. However, this weekend, when I opened up the app and charged someone, there was no record of any of my settings. In hindsight, what happened is that Square apparently logged out of my business account and accepted a payment that notified my personal email account. WTF. How can I transfer the payment to the business account? If I can't, how can I get that money that is now in limbo?

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Square

Hi there! 

 

While I have an idea of what might be happening, we can't discuss account specific information in the Seller Community since it's a public forum. 

 

Reach out to our Support Team and they can help figure this out with you. 

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