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I have a customer that made dispute a purchase 3 days after the purchase initially took place in the money was deposited into my account what can happen? I've never had an issue like this before but I am dealing with a customer that is unreasonable can square take the money back out of my bank account?
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Yes and they will debit your connected bank account and hold the funds until the disputed transactions is resolved. Square covers you for up to a max of $250.00 a month. If the funds are not available in your bank account after a few attempts they will withhold your future sales until paid.
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disputes are a part of a business, a bad part but you can handle it. here are a few pages from square explaining how disputes work. you'll want to login to your dashboard and start the paperwork as soon as you can. https://squareup.com/dashboard/sales/disputes
https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough
https://squareup.com/help/us/en/article/6137-speeding-up-the-disputes-process
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Hi,
Can a payment made via square 40 days ago using a debit card be disputed? Also can a payment made in July of this year be disputed?
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Hi @netlover2017,
I moved your post to an existing thread in the Community around disputes.
Check out VanKalkerFarm's post for helpful links with details about the process.
Community Moderator, Square
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