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CASH TIP

CASH TIP

Having an option to add tip on cash payments,  just like with a card payment! Have a tip screen after the payment is finished. It is causing issues when small business like myself have to rely on tips in with my income so I can get approved to idk… Buy a house, get any type of loan. Get it together square. We literally pay for everything separately, the least you could do Is update some features. THANKS

6 Verified Answers
Verified Answer

Re: CASH TIP

We'd also like the ability to add tips per cash transaction. We currently do a 5pm "close" for the next shift so we need the ability to know what cash tips are counted before 5pm and after 5pm. It's a bit frustrating to calculate the tips correctly.

Verified Answer

Re: Checks written over the amount charged.....

Welcome to the Community, @jrk7382, thanks for posting. 

 

I imagine this scenario comes up if your customer is adding a tip to their bill, correct? As opposed to paying the exact amount.

 

Currently there isn't the option to add tips on "Other Tender" payments, such as checks, but definitely see how this would be useful for reporting. As a workaround, I've seen other sellers suggest here to create a variably priced item - meaning you can add the price at the time of sale - called "TIp." This allows you to enter the amount separately from your total charge. 

 

Hope that helps, let us know if you have any other questions.

Verified Answer

Re: Can we account for tip jar cash tips in the Square daily sales reports?

I also discovered that there is a way to record cash in / out of the drawer.  It is in an odd place, under Reports (which is also where you Start and End a drawer to total it out).  That is usefull for something like "Hey Joe - Here's $20, go get paper towels!"  You could use it for tips, but I prefer the method we are talking about here because then you have a record of tips seperate from petty cash kinds of things that you would have a receipt for (e.g. Joe spends $12.45 and you put the receipt + $7.55 back into the drawer using the cash In option).  But you could use it for tips if it is a small shop. 

Verified Answer

Re: Can we account for tip jar cash tips in the Square daily sales reports?

@Ron - Great suggestion! 🙌  As a follow up, did you create a "Tip" item as well? 

 

@karl_f - You could make sure that there are no taxes enabled for this item. Also, you could also ring it in as "Other Tender" if you'd prefer. Alternatively, some sellers who use Cash Drawer Management also use the Paid In/ Paid Out feature to record tips.  

Ron
Verified Answer

Re: Can we account for tip jar cash tips in the Square daily sales reports?

We set up a TIP "category" and ring our jar tips up there. Hope that helps.

Verified Answer

Re: What is the proper way to enter a cash tip?

Hello! While I know this would be an incredibly useful feature for many merchants, we don't offer an official way to record tips for cash transaction. I have seen some merchants who use cash drawer management use the "Paid In" function to provide a record for these transactions. 


You can learn more about that feature here: https://squareup.com/help/us/en/article/5152-cash-drawer-management.

 

I'm happy to pass along your suggestion to our product liaison team. We're constantly working to improve our payment features based on the feedback we get from our sellers. 

79 Comments

Just to balance. 

Beta Member

Does anyone know if there is a way to allocate tips evenly within a shift? This is a cafe and everyone helps each other out so it is only fair to share tips evenly.

Right now we calculate it manually but would rather Square do it for us, if possible.

 

Thank You!

 

Square Community Moderator

Hey @MARION2018 and welcome to the Community.

 

I moved your post to an existing feature request thread for this.

Check out the Best Answer above for details. 

 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

3/2021...still no cash tip option when recording a cash payment to an invoice. In my business, we don't use a register or have staff and our services are tax exempt.

 

We provide a service....when I send out an invoice and they pay cash, I have to come back and edit the invoice to add a "cash tip" line item on the invoice. 

 

Hopefully a little toggle button shows on the "record payment" screen that says Tip? Yes/No and then you'd be able to record it without amending the original invoice. 

I love Square but similar to other users on this thread, I'm surprised and disappointed that adding cash tips isn't a feature. I understand the workarounds suggested by other users (adding an item called Tips, or using Paid-in/Paid-Out) but both are workarounds, are not intuitive, and more importantly, will skew the financials which just confuses things. Hook us up, Square! 🙏

It's been over 4 YEARS since this thread was posted. Any updates? I am a solo and it's silly to have to use a third party option or setup some crazy work-around just to record cash tips for IRS purposes. I am always astounded by how such a large and progressive platform can lack the simplest of features/tools for small businesses and why on earth it takes so long to get a feature implemented. 

Square Community Moderator
Status changed to: Reviewed

Hello @alessamull - 

 

I appreciate you taking the time to post this Feature Request for the ability to add cash tips onto your transactions. 

 

The post has been marked as reviewed, so our Product Team can review this along with the older posts I have added to your request. 

 

After the evaluation, a Community Moderator will come back and update status to keep you informed on the process. 

Beta Member

We'd also like the ability to add tips per cash transaction. We currently do a 5pm "close" for the next shift so we need the ability to know what cash tips are counted before 5pm and after 5pm. It's a bit frustrating to calculate the tips correctly.

Beta Member

@5iveSpice the only way that I have found that works to add tips to cash transactions is to use the virtual terminal from the website and then this allows tips to be recorded. Otherwise, I haven't seen anything substantial as of lately and I would love for this to be a feature. Not sure how hard it is since you can do it with the virtual terminal. Let me know if that helps you out or not. Thanks!