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When testing the booking feature.....

When testing out the booking feature I noticed when I selected a 2hr service, the times that showed available were in 2hr increments starting from the time I opened even though I have NO appointments and the day is fully open, FOR EXAMPLE:

I work 10am-6pm, a client books a 2hr service on a day that has NO appointments and the times that shows for them to pick are:

10am

12pm

2pm

4pm

THIS IS SUPER ANNOYING because what if they needed to come at 11am? 1pm? Or 3pm? It’s such a inconvenience for not only me but for my clients as well. I haven’t switched over just yet but I’ve put a lot of work into manually adding services, pictures, etc. and this would be a deal breaker to continue to use Facebook for my appointments. They show ALL times that are available. Is there a way to fix this?!

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Super Seller

Best Answer

Thanks @ashc 

 

@Emiree If you go under Appointments > Settings > Calendar & Booking and scroll down to Online Scheduling and then Appointments are scheduled  you should be able to change your times to a few different options .

-According to service duration

-on the quarter hour

-on the half hour

-on the hour.

 

I'm going to guess its on by service duration, so switching it to one of the others should solve that problem for you. 

Let me know if that helps

 

Cheers

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.

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Square Community Moderator

Hey @Emiree and welcome to the Community!

 

Tagging some SuperSellers here who use Appointments for input/suggestions:

 

@dasap1234 @JupiterGames @Doran @Minion @TCSlaguna @Ravenssong69  @page158

Ashley C
Community Moderator, Square
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Super Seller

Best Answer

Thanks @ashc 

 

@Emiree If you go under Appointments > Settings > Calendar & Booking and scroll down to Online Scheduling and then Appointments are scheduled  you should be able to change your times to a few different options .

-According to service duration

-on the quarter hour

-on the half hour

-on the hour.

 

I'm going to guess its on by service duration, so switching it to one of the others should solve that problem for you. 

Let me know if that helps

 

Cheers

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.
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Yess!!! Thank you soooo much!!!! That fixed it!!

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Super Seller

Perfect glad to help, and hopefully see you switch over fully now 🙂 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.
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