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Why isn't there a photo when I post a link to my products

When I post a link to a pro

duct on Facebook there is no photo. Same thing with my actual web address, too. Am I doing something wrong? I attached a pic of what shows up

Screenshot_20200113-130313_Facebook.jpg

 

Message 1 of 8
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Admin

Re: Why isn't there a photo when I post a link to my products

@Tina22

 

This is a known issue our Weebly Team is aware of and a fix is coming soon so stay on the lookout! 

Justin
Community Moderator, Square
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Message 2 of 8
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Re: Why isn't there a photo when I post a link to my products

Awesome!! Thank you so much!! All this time I just thought I was doing something wrong because I really have no clue what the heck I'm doing, lol

Message 3 of 8
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Admin

Re: Why isn't there a photo when I post a link to my products

@Tina22

 

Ha! No worries - It's not just you. Thanks for your understanding and incredible patience while the Online Store team work on a fix.

Justin
Community Moderator, Square
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Message 4 of 8
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Re: Why isn't there a photo when I post a link to my products

Has a solution been found? I am

having the same issue as OP. 

Message 5 of 8
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Re: Why isn't there a photo when I post a link to my products

No, not that I know of 🤬 I've had the site for almost a year. You'd think they could fix this 😥

Message 6 of 8
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Admin

Re: Why isn't there a photo when I post a link to my products

Hi there, @RaisingArrows2 - we appreciate your patience here. It looks like this is still an ongoing issue being addressed by our Weebly Team. We will be sure to bounce back here and let you know any relevant information in regards to a resolution.

 

Thanks so much for your patience!

Joe
Community Moderator, Square
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Message 7 of 8
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Re: Why isn't there a photo when I post a link to my products

We hear you, @RasingArrows2! Thanks for your patience here.

Joe
Community Moderator, Square
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Message 8 of 8
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