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Can I get rid of the floating add to cart button?

Has anyone else has the add to cart button change? It’s now a big floating pop up button, I can’t change the colour or anything. It makes it hard to scroll down to the description, plus it looks so pushy! I hate it! 😭

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Admin

Hey @Bronwenftrips,

 

Thanks for reaching out and sorry to hear you've had trouble with the add to cart button!

 

I can't say I've ever seen this button behaving in the way you're describing - are you able to post a screenshot? Is it happening across devices (eg mobile and computer) and on different web browsers? Or is it happening in a specific scenario. If you want to share your website URL I'd be happy to see what it looks like on my end, or you could also try delving into things a little deeper with our support team!

 

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

 

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other" then "I don't see my issue"

4. Click "Message us" or "Email us"

Seamus
Community Manager, Australia, Square
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