x

How to stop incoming calls

We use Square app on an inphone paired to the Square Reader.  Incoming phone calls still come through while we are processing payments.  I thought Square over-rode incoming calls.  How do I stop this

426 Views
Message 1 of 2
Report
1 REPLY 1
Admin

Hey @SJC2,

 

Thanks for getting in touch!

 

The iOS operating system doesn't actually allow Square to block incoming calls, but there are some workarounds I can suggest:

 

- If your phone is connected to WiFi internet you can simply turn on Airplane Mode to prevent inbound phone calls coming to the device while taking payments

- If you need to take calls in between payments we recommend multiple mobile devices - one to take payments and one to take calls

 

Hope this helps, please let me know if you have any questions!

Seamus
Square, Australia
Sign in and click Mark as Best Answer if my reply answers your question.
414 Views
Message 2 of 2
Report