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We use Square app on an inphone paired to the Square Reader. Incoming phone calls still come through while we are processing payments. I thought Square over-rode incoming calls. How do I stop this
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1 REPLY 1
Hey @SJC2,
Thanks for getting in touch!
The iOS operating system doesn't actually allow Square to block incoming calls, but there are some workarounds I can suggest:
- If your phone is connected to WiFi internet you can simply turn on Airplane Mode to prevent inbound phone calls coming to the device while taking payments
- If you need to take calls in between payments we recommend multiple mobile devices - one to take payments and one to take calls
Hope this helps, please let me know if you have any questions!
Seamus
Square, Australia
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Square, Australia
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