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Manual Cancellation policy

When a client books online they are required to enter their credit card details for our cancellation policy.
When I book a client in manually is there a way to send something to the client so that they can enter their credit card details for the cancellation policy

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Square Community Moderator

Hey @Merakiretreat,

 

Thanks for writing in and welcome to the Seller Community ๐Ÿ‘‹ ๐Ÿ˜Š

 

When you book a customer in manually from your calendar, they wouldn't be required to enter their card details to secure the booking. At this time, the ability to request this would be a feature request. 

 

As a workaround, you could send your customer an invoice for their appointment, or encourage them to book via the appointments site. 

 

Let us know if you have any other questions about Square Appointments! 

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