Hi I have an iPad air 4th generation. When I pair a contactless & chip reader, it says update requires. Please update Point of Sale.
Both the device & the Square App are updated
I can confirm this is definitely an issue with the 14.5 iOS Beta. The issue will be resolved once iOS14.5 goes live, however for now in order to continue using Square reader you'd unfortunately need to roll back to the public 14.4 release!
Thanks, Seamus - The support team sent me another reader last week because we could not get my old one working - I've opened the replacement one and had the same error and then ended up here. what should I do with it?
The issue here unfortunately is the iOS14.5 Beta, not the reader - you'll need to roll back to iOS 14.4 in order to use Square Readers!
You can find instructions on doing this via the Apple website.
Hi Heather! Thanks for the info, I think I did try that, but it was a while ago now and cant really remember. After a later beta iOS update, it fixed itself.