This store is not yet accepting payments AND I DON'T KNOW WHY?

I'm very new and just opened my store...

It says on my site that we are not accepting payments and I don't know what to do.

I have seen the toggle switch and tried that but nothing?

I only just added my bank account details and it's not verified yet, could this be why?

How can I fix this issue I'm having?


LUCKY DIP chilli seeds | Lilac Cayenne Chilli co. (square.site)

Message 1 of 2

Hey @hotpurplechilli,


Thanks for writing in and welcome to our Seller Community!


From the website link you included in your post I can see that items can now be added to the cart, and your website is ready to go. 


There's a few different reasons you might see the This store is not yet accepting payments message. Here's some tips to look out for:

  • Check if Order Online is enabled on your website by going to Square Dashboard > Online Store > Settings > Checkout
  • If you've only recently pointed a custom domain to your site, keep in mind that it may take 24-48 hours for the SSL to populate.
  • Unpublish and re-publish your website. 
  • Ensure that all your items have a fulfilment method selected and have stock. 

If these steps don't resolve the issue, you can call support on 1800 760 137, Mon-Fri, 9am-5pm Melbourne time, or contact us via online chat or email.


I hope this helps 🙂



Message 2 of 2