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Is there any plan to add Appointments to the Square Register?

Is there any plan to add Appointments to the Square Register?

I'm working with a client on setting up Square POS, they really like the Square Register but the lack of the Appointments function is crippling.  It would make everything so simple if they could just tap an appointment in the calendar and take the payment via the Square Register.  It's really a neat piece of hardware and for someone walking in the door it's an impressive transaction process.

 

But I am having a really difficult time figuring out how to give the customer the Register experience, while using Square Appointments to book services.

 

So my question is, does Square have ANY plans to add the capability to check out people with existing reservations via the Square Register, or is pure retail POS your only concern with that device?

1 Verified Answer
Verified Answer

Re: Is there any plan to add Appointments to the Square Register?

I'm dropping in to announce that as of today, Square Appointments is available for use on the Square Register🎉

Note: Square Appointments on Square Register does not feature Square Loyalty at this time. We recommend either using the Square Appointments app to checkout customers or using Square Point of Sale on your Square Register to access your Loyalty Program.

36 Comments

Is there any planned integration of Square Appointments into the new register? An appointments tab would be extremely helpful.  I just signed up for Square Appointments, but sad to say i must cancel since there is no Android support.

Alumni

Thanks for this suggestion, @MKSalon! The Register is so new, the team is looking for all kinds of suggestions so I'll be sure to add this one.

 

Also, our team has been hearing from lots of Android users about their desire to use Square apps on these types of devices. We'll definitely add your voice to this request!

 

We appreciate you taking the time to leave us this feedback. 

Admin

Welcome to the seller community, @BigSeph!

 

Appreciate you taking the time to share why Square Appointments integration with Register is vital for your client's business. Our Register Team is actively making improvements based on seller feedback, but I'm not able to access a specific timeline for when this integration would be available. That being said, I'll be sure to share this post with the appropriate team members and point out the need for a streamlined solution—I can imagine that switching to different screens in a fast-paced environment would be cumbersome.

 

We will return with any developments as soon as they're available. Thank you for your patience.

Beta Member

When is square going to overhaul its register os to support own appointments software? I have to use an extra ipad to use it after spending $1300 on square hardware, any updates?

Admin

@Rhs I'm adding your post to this Feature Request thread where Tom answered a similar question recently. If we have any news to share we'll update the status of this request to notify you.

 

In the meantime, if you need to return the Register you bought there's a 30-day return policy for all hardware purchased from Square Shop. 

This comment was created by merging the thread "Square appointments on Android-how do I add this to the square register?"

 

Now that square appointments is available via android are we able to access this on the black square register to be able to take payments from the schedule directly?

Hello @mkpwaxingsalon

 

Square Appointments is available on devices that have access to the Google Play Store. Currently it is not available on Square Register. 

 

It's a popular request that we're tracking, so I went ahead and merged your thread with this existing one! 😁​​​​​​​

Beta Member

We are desperately hoping to see Appointments added to the Register as well. 

Still waiting for an answer on when Square Register plans to work with all the fuctions Square provides namely Appointments.

 

I just signed up for Square with my profile as a spa and appointment company.  When I was purchasing the register using my  account no information was given that Square Register does not work with Square Appointments.  This is not a huge problem because I am within the 30 day return policy time period but seeing that this has been a issue for more than 5 months my feeling is that the best corse of action is not to wait for square to make it's $1300 dollar register to be compatible and instead seems that using a phone and a chip reader (free) is a more sensiable option seeing as I save $1300 AND have more features.  Please advice because it does not make sense why this is not already fixed.

Admin

@bodyofneeds You're right, Square Appointments isn't currently available on Square Register yet. I'm very sorry sorry that that this wasn't made more clear when you placed your order and I'll share your feedback with the store team.

 

Unfortunately I can't share a timeline here in the Community but as soon as we have any developlments we will let you and everyone else in this thread know, an hopefully you'll consider placing another order. I really appreciate your patience in the meantime.