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Feature Request: Kiosk / Hide Options

Verified Answer

Feature Request: Kiosk / Hide Options

Since we cannot seem to get the actual functionality for a self service kiosk, can we at least get an update to the app, so that we do not see the menu items for things an employee does not have access too? (e.g. if the employee does not have access to reports... why does the menu item display? Seems it would make sense to remove instead of clicking on it and see the permissions error. 

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1 Verified Answer
Verified Answer

Feature Request: Kiosk / Hide Options

Since we cannot seem to get the actual functionality for a self service kiosk, can we at least get an update to the app, so that we do not see the menu items for things an employee does not have access too? (e.g. if the employee does not have access to reports... why does the menu item display? Seems it would make sense to remove instead of clicking on it and see the permissions error. 

252 Comments

@Knowtifyd I've tried everything to get customers to order on their phones.  Signage in store offering discounts to step out of line and use their phones.  They just won't do it.  I think people are more willing to use the kiosk for some reason.

Super Seller

@Knowtifyd I’m in the same boat as @jbedrossian on this one. We have Squares self-serve QR codes already in place, and I see quite a bit of hesitation from my older clientele. I went with a kiosk solution to try to alleviate some of the complaints I was getting. Now that I’m better staffed, I have in person, kiosk, and QR code ordering available. All three are used equally throughout the day. My team has a sani towel next to the kiosk to wipe it down regularly, so that helps with the germ issue as well.