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How do I get my cash app on my phone to connect with my square account on my computer?

How do I get my cash app on my phone to connect with my square account on my computer?

I've had cash app on my iphone for a few weeks and have used it to send money.  I just set up my square account today but don't know how to get the two pieces to connect with each other.  I ineed receipts for the people I have sent money.  Trying to call their support number has been its own nightmare so can anyone help me with connecting the two pieces?  Thank you

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Verified Answer

Re: How do I get my cash app on my phone to connect with my square account on my computer?

Hi @Sybil63 - Currently, Cash App and Square Point of Sale don't integrate with one another and operate as completely separate apps. Cash App is geared more towards sending & receiving personal payments while Point of Sale is for accepting card payments for your business. While there is a business account available for Cash App, it is not meant to be as robust as Point of Sale is and doesn't include a reporting feature. Do you mind providing more information on how Cash App plays a part in your business and why you would need both apps instead of moving your business entirely over to Point of Sale?

 

In terms of receipts for your Cash App payments, you can find your Activity history within the app and it will list all of the payments you have sent. If you would like to get in touch with the Cash team to take a look at your account for you, you can get in touch with them via email. We're unable to offer support for Cash App here as outlined within our policy.

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Admin

You can choose the "other payment types" option. A page will show that says "Optional Note", and there you can enter 'CashApp payment' along with the customer's name if you'd like. @chefnewton

Thanks. Are we charged fees for a cash app transaction? That would determine how to account for it on the back end. 

Square Community Moderator

Hi there, @chefnewton 👋 Stepping in here for Nika in her absence.

 

Since this type of transaction will be categorized as 'other' and no funds are actually collected and processed through the Square system, there is no fee associated with 'Cash/Other' payments.  

So integrate it like many of your businesses are asking you to do. Venmo has already done it so you’re already behind. 

Hi my question is similar to the above however all i need is help posting my prior receipts from the cash app customer to my new account i have with squareup