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Can you hide variations in Online Store?

Can you hide variations in Online Store?

I understand that you can hide items from the online store item library, however are you able to also hide variations? There are variations that I am not selling online.

 

I have several locations and I tried making the variation I want to hide as "unavailable" to my online store location in my Square online dashboard. This solution prevents online customers to purchase the variation, however it still shows it as an option in the drop down choices. I want to completely hide a variation, so it's not visible to online customer.

 

Thank you.

26 Comments

The ability to hide specific variants for items when they are added to the online store is something other POS allow, and makes item management much simpler. At this point, we have to create a separate item for in-house sale that has all variations, and one for online sale that only has the online variations, making reporting and tracking very difficult.

 

Example:

Beer #1 - In-house variations: 4 oz, 10 oz, 16 oz, To-go cup refill, To-go cup with fill, 32 oz crowler, 32 oz growler refill, 32 oz growler with fill, 64 oz growler refill, 64 oz growler with fill

Beer #1 - Online variants: 32 oz crowler, 32 oz growler refill, 32 oz new growler, 64 oz growler refill, 64 oz new growler

Alumni

This is currently considered a feature request, @yergeyjim 🍻 

 

We're tracking interest here in this thread, so I've moved your post here in order for our product team to have visibility into the great example you've provided here for us. Thanks for adding your voice - we'll drop in with an update when we have one to share.

 

P.S. Welcome to the Seller Community 

Very much would like this feature as well. Am setting up an online store to go with the POS and this is a bit of a dealbreaker.

Square Community Moderator

Hi @kudelkashop,

 

Thanks for writing in and adding your vote to this feature request! I noticed it's your first post, welcome to the community 👋
We'll let you know as soon as we have an update, and appreciate you taking the time to leave your feedback with us here. 

 

Same here. I don't want to have to create another item so that I have two of the same items with different variations. Instead, I just make the entire item unavailable online, and tell them they have to come in to order the item that is actually available, but not in the online store, which has been frustrating to some of our guests.

There IS a way to do this. 

 

How to do it?  There's a kinda "secret" method that allows us to do any design changes in Square Online. We can customise anything that's shown to the website visitors. This method can be used to hide specific variants. 

 

Here is a video where I'm demonstrating the basic principle.

And here is my blog post that tells you how to edit and customise literally anything in Square Onlin...

 

Whether it'll work for you, depends on which variants you'd like to hide and if you need to update that list often. It could very well be used to hide specific variations a lot of products have the same variation name. 

 

Feel free to get in touch if you need help with this.