Feature Request: Edit visibility of items in Online Store from Square Point of Sale app
The title of this post has been edited from the original: Automatically add new items as Visible to online store?
In the square sync settings, we can toggle if adding a new item will display as unavailable or not. But doing this only adds the item as Hidden. Is there a way to set up new items to automatically be added is Visible instead?
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report
Posted 06-06-2020
Re: Automatically add new items as Visible to online store?
Posted 06-06-2020
The expected behavior when toggling an Online Checkout link OFF, then ON again, is for the item Visibility to remain Hidden. The reason for this is to allow you the option of selling exclusive items or an item at a special price to customers with whom you share the Checkout Link with. This article about selling hidden items explains this in a bit more depth.
There isn't a way to change the visibility settings of an item in your Square Online Store through the Square Point of Sale app at this time. However, you can access your Square Online Store settings at any time by logging into your Square account on your mobile device using a Chrome web browser, and navigating to your Online Store editor.
I'd even recommend bookmarking your Dashboard on your device - this is currently the best way to edit your item visibility on the fly. I hope this helps, @rguzman!
Posted 06-04-2020
Re: Automatically add new items as Visible to online store?
Posted 06-04-2020
Something sounds off here, @rguzman. If you have the Mark newly imported items as "Unavailable" online setting toggled off, any items added to the Item Library in your Square Dashboard should be automatically Visible on your Online Store.
I just tested adding a new item through my Square Dashboard, and this seems to be working as expected - it appeared automatically as Visible. Here are a few things that will cause an item be appear as Unavailable when added through your Square Dashboard:
- Adding an item without adding a price
You have not made the item available at the location synced to your Online Store
Adding an item with variable prices (multiple price points for one item)
These tips should be a good jumping off point! If you're still unsure, head over to this thread for more guidance, and reach out directly if things still don't seem to be working as they should.