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Feature Request: Print customer's delivery address on receipt for delivery driver

Feature Request: Print customer's delivery address on receipt for delivery driver

The title of this post has been edited from the original: Does square have any good platforms for in house delivery pizza restaurants?

 

I am trying to get my customer's addresses and phone numbers to print on the receipts as they do at Papa Johns, Pizza Hut, Hungry Howies, and all other pizza shops so my drivers know where to deliver my customer's food. Any help would be appreciated. Thank you and God Bless.

1 Verified Answer
Verified Answer

Re: Add Delivery Address Onto Receipts For Restaurants..

Hi there @villagepizza 🍕 

 

I bubbled this thread directly up to the product team responsible for Square Online, so know that your feedback has been noted!

 

While this is currently considered a feature request, we'll be sure to pop back with an update when we have one.

 

I've gone ahead and merged some related threads so we can keep interest in this feature all in one place.

I also went ahead and edited the title here so it accurately reflects what the ask is here!

29 Comments
Beta Member

Hello everyone! does anyone have an update on how to enter the delivery address in the POS, for orders by phone?  I can't believe this option is still not available at the POS, after everything that happened with COVID and food deliveries in the last 12 months.

Beta Member

We are a small pizza shop that is pick up and delivery and have the same issue. We made a delivery item and have to copy and paste the address and phone # into the notes. This gets time consuming and the workers forget to do it when it gets busy.  We need the phone # and address to print out on the kitchen printer tickets for the drivers. 

Beta Member

Where is this at? This is absolutely necessary. It’s already present for online orders, why is it not implemented in square for restaurants?

Beta Member

BUMP. Hello! Is anyone there?

Alumni

Hi there @villagepizza 🍕 

 

I bubbled this thread directly up to the product team responsible for Square Online, so know that your feedback has been noted!

 

While this is currently considered a feature request, we'll be sure to pop back with an update when we have one.

 

I've gone ahead and merged some related threads so we can keep interest in this feature all in one place.

I also went ahead and edited the title here so it accurately reflects what the ask is here!

Yes.  Please make the address print on a kitchen receipt.  It would make things so much easier. 

Is there any way to print my customers' address and phone number onto receipt printed through square terminal, as a restaurant the customers delivery address is crucial for drivers to deliver the food.. I've been looking at other threads and for more than 2 years this issue has been going on and its really annoying. Any work around or solutions?

Beta Member

@Valentina is this a square online issue? The address prints from online orders, but not from the Square for Restaurants POS.

 

@GoodGuysPizza what are you doing to get around this for your delivery drivers? I am considering switching POS systems because of this missing feature.

Alumni

The only available option is to enter the name within the first/last name field of the customer name.
Writing this on a note will not populate on customer receipts in Square for Restaurants.

 

I hope this clarification helps, @villagepizza.