What is the status of allow at least three decimal points in items? 2 is not sufficient. For instance if you are billing for mileage teh IRS rate is 0.535 per mile. Now the system rounds it up to 0.54 which is not correct.
Appreciate the time you took to bring this up and ask about the issues you're seeing with the decimal points.
If you could call into our CS Team and bring this up to them, so they can file a ticket with our engineers. They will be able to look into this a lot deeper to see what's going on.
I am in the Bar Industry and currently working on using Square Inventory to keep track of stock and profit. I purchase my items in cases and sell by the item. When inputting the item cost, I always have to round because the cans/bottles/shots that I sell have more decimal places than 2.
How can I input these items to better reflect my unit cost?
I tried to simplify my inventory by receiving the items in as I would sell them (cans/bottles) rather than how I purchase them (cases) to keep my counting simple, but my cost in inaccurate.
Anyone in the bar industry have a better process for tracking/inventorying beer/wine/liquor?
They wont do nothing about this. I have been asking for this for years now. I have the same problem. They told me to contact square Customer Service Team and keep telling me to. Customer Service basically told me to change my prices to a set price and not a quantity or round up or down.
I am in printing and we go to the hundred thousandth sometimes. We been having to change prices like this.
1000 Business cards for $49.00 instead of pricing at .049 per card because it automatically sends it to .50 per card which is a whole $1 difference which makes some customer irate because I advertise at $49.
In the beginning when i tried to explain this. They could not understand what I was talking about.
It's absolutely appalling that Square has known about this issue for almost 5 years and has done nothing about it. They gladly represent themselves as the POS system for all retail but severely underdeliver.
As a new user, I was assigned a contact person for any issues getting set up. She said this is the first time she or anyone she's spoken with, including the "retail specialist" has heard of this issue. Lie. Basically, her job was to get me to sign up for the "White Glove" service for $1,000. She eventually told me to contact customer service. I contacted customer service and after 20 minutes of trying to explain the issue she said she'd never heard of this issue either. So I asked to speak to someone the next level up. I was on hold for over an hour before someone was available. I think she was just hoping I'd hang up. Nope. I just kept the phone on speaker and let customers listen while I explained my issue again. Consumers have no idea how retail works and think it's just easy to open the door get a POS and start selling. Not!
Today I get an email from the manager who was very nice and understanding saying that "Square will only support 2 decimal places" end of story and referred me to this thread.
SERIOUSLY?!?!
If Apple can figure out how to put Numbers in an iCloud format I'm SURE Square could figure out how to add one more decimal space!
So what's the point of having Square sync with QuickBooks when you can't support a proper decimal system? It's double the work. I can't send my vendor a check for .45 cents over the amount I owe them or .45 under the amount I owe them. This is an accounting NIGHTMARE and it's quite obvious after almost FIVE YEARS...Square just doesn't care.
I can't wait for the day when someone creates a POS system just for retail alcohol that is cloud-based. I've been looking since 2012!!
Oh, well. We're just suckers in their system. Go ahead Square take your 2.6% and $60 a month from this sucker cuz I have no time to find another POS that works properly.
Since Square won't fix this problem I've come up with my own workaround. My accountant will hate me but hey we're peons and Square is a super tiny little software company and can't figure out the third decimal. So...
Create an item called "Square No Third Decimal" assign a category that your account will understand. St the price at 0.01. Then add this to your purchase orders to balance them out accordingly.
I know it's more work but it's not like we computers or anything that can handle the third decimal. I'm still SHOCKED that this is even an issue. Square has millions of retailers. Do they all just have 💩'y accounting?
