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An Automatic Gratuity / Tip button for Point of Sale app would be great, please

An Automatic Gratuity / Tip button for Point of Sale app would be great, please

We add a mandatory 18% gratuity to all large parties in the restaurant, but there's no easy way to do this without getting out a calculator and doing the math (horror!) manually. 

 

I tried creating a new "tax" of 18%, but it only half-works. On the plus side, it automatically calculates what 18% of the bill would be. But on the minus side, it's listed on the customer receipt as "tax," which is a deal-breaker. 

 

For now, we define an item called "Gratuity" with an undefined price/percentage and then calculate it manually for every bill as described above. It's error-prone and time-consuming, both bad things. Surely Square Register is smart enough to figure out the tip on its own? 

 

1 Verified Answer
Verified Answer

Re: Automatic tip for parties of 6+

@MR_Cltuch @Gam1 I just wanted to let you know that automatic gratuity based on the number of guests at a table is currently available with Square Restaurants. Square for Restaurants is a separate app to the Point of Sale app and it's free to try for 30 days. There's more information about automatic gratuity and other check management features with Square for Restaurants in our Support Center too! 

 

 

71 Comments

So as of today, Feb 4th, 2020. No feature for POS is added for Automatic Gratuity.

 

As previously mentioned by Square team member an Automatic Gratuity can be added as additional Tax, & rename the Tax to Auto Gratuity. & when a recipt prints out it shows as a Automatic Gratuity on receito which solves the issue for the most part. I have been doing this for the last 1 year & it works great.

 

The ONLY ISSUE i am facing right now is, thats Tax shows as Tax in your final reporting. It does not show it as Automaric gratuity. I tried to use third party App (DAVO) for reporting & filing my monthly Sales Tax, it became a headache, as Davo kept Charging me 6.5% sales tax + 15% Auto gratuity totaling to 22.5% of sales wvery day for Tax filing, which became a big issue & i had to Cancel using DAVO service. Davo is a great App for filing Sales Tax taking away my headache but Tax Reporting from Square to Davo became an issue, because of what i had to stop using Davo services. I hope Square Solves this Issue ASAP.

Alumni

Thanks for taking the time to explain your personal experience with this workaround, @Majlis

 

Square Point of Sale was built to be a platform that any business can use, regardless of industry. More advanced features are included in our subscription offerings for specific industries. Just as the ability to process an exchange is only offered with a subscription to Square for Retail, the ability to charge gratuity automatically is only available with a subscription to Square for Restaurants. You can take a peek at this Support Center article to learn more about gratuity and check management features.

 

It sounds like this might be a good time to try out Square for Restaurants, as automatic gratuity based on the number of guests at a table is one of the features we have built into it.

I own a winery and brewery and we often have weddings and receptions. I am wondering how my bartenders can get paid the automatic 18% tips that they should get on the open tickets that are paid the night of the event. For example, I hire 2 bartenders for these private events and the tab for the end of the night rings up to be $1,000. How can I add an automatic 18% gratuity onto that tab to be paid for a tip for my bartenders?

Square Community Moderator

Hi there, @whiteshutter 👋 Good to hear from you again! Thanks for taking the time to write up your question here on the Seller Community! 

 

I want to make sure I am understanding your question fully before I take a stab at answering it. Are you simply asking if you can add an automatic 18% tip to all open tickets? - or are you instead wanting to ensure that your 18% tip does not have tax added to it?

 

I will keep an eye out for your response! 

@Joe 

thanks for checking in! I only want the 18% tip added as a gratuity when we have an open ticket for large parties and private events. Not all open tickets will be charged the 18% gratuity. I created it as an item right now and have been calculating it separately and inserting the money amount but wasn’t sure if there was an easier way! Thanks!

Alumni

👋 @whiteshutter - Stepping in for Joe. 

 

Auto-gratuity is not available with the Standard Point of Sale and is only exclusive with Square Restaurants

 

Check out the best answer on this thread to learn more. 

After a several years and dozens of requests, I'm surprised this feature has NOT yet been implemented. I'm disappointed by Square's lack of response on this issue. We're looking into doing same thing WITHOUT the tax/accounting issues. 

We are looking to add a surcharge that is TAXED. It can be designed similar to a gratuity but we need to be able to label it as a "Kitchen Appreciation Surcharge" and it needs to be taxed. Can you please create a surcharge feature that can customized and taxed?

This is an urgent issue SQUARE. We are looking to add a surcharge that is TAXED. It can be designed similar to a gratuity but we need to be able to label it as a "Kitchen Appreciation Surcharge" and it needs to be taxed. Can you please create a surcharge feature that can customized and taxed?

Is there anything that has been done about this yet?