Can you send the same invoice to multiple customers?

[JeffT]

I tried to send the same invoice to nine customers, but I find the option less intuitive than PayPal's methods. It appears that one invoice was generated, and one customer was billed, and the remaining 8 were cc'ed. When you choose this option with PayPal, each customer email address receives its own bill with its own invoice number. Am I missing something? Thanks.

[Joe]

Hi again, @SWCHR. Thanks for adding your voice again, here. We do understand that you need to do what is best for your business and we want you to feel empowered in doing so! 

Our Product Teams continue to bring new features into fruition to make our products more accessible to all. This often times is extensive and timely work. We appreciate your patience. We will check back when we have more by way of an update. 

[jessmiller07]

I am coming over to Square as a previous PayPal customer and they had the option to invoice multiple customers at the same time creating a separate invoice and invoice number for each recipient. I have tried the "Duplicate" option and it is a work around but not as efficient for a business owner with not much time available. I host craft events and "sell" vendor booth spaces so each customer is basically paying for the same item but I sell about 60 of these booth spaces per event. I called Square customer support and they told me the only thing to do was go on here and post to this community. I also miss being able to select an invoice from a template as I host several event's the same time which I also was able to do with PayPal.

I hope that this is something that can be added on as a feature. I also know several business owners who would more then likely use both features.

[Joe]

Thanks again for adding to this one as well, @jessmiller07. The same applies here, we will continue to update everyone here with any future updates!

[DeWieken]

Excuse my candor, but it's embarrassing that after 3.5 years and dozens of requests from the community this feature is still not available.

[dockoffice]

I have a customer that wants all invoices and receipts sent to 2 or more email addresses.  Is it possible to do this without having to add the address every time i create the invoice?

[ashc]

Hey @dockoffice and welcome to the Community! 

I merged your post with a relevant existing post on sending invoices to multiple addresses.

In your case it's one customer but this will show you how to add multiple recipients/email addresses!

Let me know if this answers your question. 

[wkrehbiel1]

I too need to do batch invoicing. I host dog sports events and need to send the same invoice to 120 people. Way too tedious to duplicate the invoice that many times.

[SRCBA]

There are numerous threads in which users have requested information on sending batch invoices (i.e. an invoice for the same product -- such as an annual membership fee -- to many customers at the same time).  The only solution offered is to create one invoice and the duplicate it as many time as need substituting a different customer -- a labor intensive process if you are sending more than a few invoices.  I have 100 identical invoices to send to 100 different customers.  I uploaded their data and expected to be able to select all 100 in the group and create a single invoice allowing each to renew their annual membership . . . but after some fruitless searches, it appears this feature is still not available -- it was first requested in at least 2016.

[Joe]

Hi there, @SRCBA! Thanks for reaching out here on the Seller Community. We are happy you decided to join us!

We appreciate you checking in on this feature. You are correct in that it looks like our Sellers have been requesting this feature for some time now. Our apologies on the delay. We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business.

In the meantime, duplicating Invoices is the best work-around for your circumstance. I've merged this post into one of the separate similar threads concerning batch invoice - simply for record keeping purposes. 

We will be sure to update this thread with more information as soon as we have news to share. Thank you for your patience!

[SWCHR]

"Offering a workaround" is NOT the same as "solved."  Can you change the status of this feature request?  It is not solved as long as the "solution" offered doesn't allow the client to batch-invoice.  Duplicating invoices and having to put in each buyer's information takes roughly the same amount of time as creating individual invoices.