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Client "Check In" feature on square appointments

Client "Check In" feature on square appointments

It would be super convenient to add a "check-in" feature to let the service providers know their client has arrived without physically telling them. It would change the color of the client on the schedule to let the service provider know they have arrived. It also might help business owners to audit the time allowances for their employees.

 

Another cool feature spinning off of the "check in" feature could be to make a "client view of the schedule". Limiting what the person viewing the schedule can see or change. For example, if you wanted to operate without a receptionist, you could have an ipad or touch screen computer to allow the client to check themself in when they arrive for their appointment, but still have privacy to other clients names and what services they're receiving. Maybe allow the client to search their appointment and check in when they arrive.

 

Many beauty service proivders are operating without reception/admin staff these days. I would imagine for a fee to add the feature, many would be interested to facilatate the streamlining of that process. These are suggestions to help convert prospective beauty professionals to transition to the square appointment booking system. 

1 Verified Answer
Verified Answer

Appointment check in feature request

*Feature Request*
I hope I’m posting in the right place! 
I own a barbershop and use Square appointments, as well as Square for POS and payroll. I like Square because it integrates easily with other applications and has an easy to use interface. However, for my industry, Square is lacking feature wise. One feature that we would love to see, a client check in. For example, a client arrives for a scheduled appointment and they can either self check in (notifying staff they have arrived), or they can check in at our front desk and our admin clicks a button that shows client is checked in and notifies the Barber (via text or email) that the client has arrived. Additionally, it would be great if this could also work in reverse, allowing the Barber or front desk to notify the client they are ready with the click of a button. Often times we are very busy and lose track- clients walk in and the barbers have no idea they have arrived, or we have to go searching for either the barber or the client. This feature would be great for other industries as well 😉

45 Comments

Joe your team is not putting in the correct effort to correct this need for the beauty industry. This is something necessary and is standard in the salon industry!  Who do I write to and complain!  They will get an email from me every day until it is resolved! I need to check in my guest now 

 

Admin

Thanks for the feedback @lakreshabeale. We hear you. Our Product Team has tons and tons of feature requests they sort through and do their best to prioritize production and release of these requests. We understand if you need to explore other options to do what's best for your business. But please know we are tracking and providing feedback like yours to our team. No need to write in every day.

I am also a share holder and i will be forwarding this response to the board during their next meeting. It sounds like you dont want my business or that of any salon. 
I will be looking for other platforms as well as selling my shares in the company. 

Beta Member

i am using myCheckin ipad app to get user checkin it has option to verify user with mobile number, option to sign tos and waivers too.

Beta Member

i use both my-checkin and square it works perfectly at the moment

Yes PLEASE add a client check-in feature!!!!!!

 

Beta Member

have you tried myCheck-in App

Beta Member

*Feature Request*
I hope I’m posting in the right place! 
I own a barbershop and use Square appointments, as well as Square for POS and payroll. I like Square because it integrates easily with other applications and has an easy to use interface. However, for my industry, Square is lacking feature wise. One feature that we would love to see, a client check in. For example, a client arrives for a scheduled appointment and they can either self check in (notifying staff they have arrived), or they can check in at our front desk and our admin clicks a button that shows client is checked in and notifies the Barber (via text or email) that the client has arrived. Additionally, it would be great if this could also work in reverse, allowing the Barber or front desk to notify the client they are ready with the click of a button. Often times we are very busy and lose track- clients walk in and the barbers have no idea they have arrived, or we have to go searching for either the barber or the client. This feature would be great for other industries as well 😉

Beta Member

*Feature Request*
I own a barbershop and use Square appointments, as well as Square for POS and payroll. I like Square because it integrates easily with other applications and has an easy to use interface.
However, for my industry, Square is lacking feature wise.
One feature that we would love to see is a client check in.
For example, a client arrives for a scheduled appointment and they can either self check in (notifying staff they have arrived), or they can check in at our front desk and our admin clicks a button that shows the client has arrived and notifies the Barber (via text or email). Additionally, it would be great if this could also work in reverse, allowing the Barber or front desk to notify the client the provider is ready for them - with the click of a button. Often times we are very busy and lose track- clients walk in and the barbers have no idea they have arrived, or we have to go searching for either the barber or the client. This feature would be great for other industries as well 😉

Square Community Moderator

Wow! @IBCo. Thanks for the details provided! I get how this can be convenient for the beauty industry. I've moved your post here for more visibility. 

 

I hope our product team can consider this for future updates.

 

Have a great day.