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Feature Request: Create packages including multiple services via Square Appointments

Feature Request: Create packages including multiple services via Square Appointments

The title of this post has been edited from the original: How to schedule multi packs with Square Appointments?

 

Hoping to find some help here.  We offer a service that clients can pay for and book appointments online. Great. The problem is that there are discounted packages if multiple treatments are purchased at one time, if this option is chosen, the client is only able to schedule one appointment as opposed to multiple separate appointments for each of the treatments they purchase.  Is there a way to make this work? Thanks in advance. 

2 Verified Answers
Verified Answer

Re: Create Recurring Invoices in the Square App

Hello @coriumesthetics!

 

As a workaround you could use recurrning invoices with Square Appointments for a package, and view the number of invoices remaining in the series. However, you can't images to a recurring invoice series, I'm sorry!

 

Another workaround is to create a single service for package deals you offer but you'd need to track the number of sessions completed manually. You could ask customers to contact you directly for packages, and then schedule each session in the package deal as a separate appointment to ensure clients are charged for each session.

 

I'm adding your post to this thread where other sellers are interested in using Appointments to create and manage packages. We'll update the status to give you a heads up about any developments on this feature request.

 

As for your question about marketing by text - you might like to subscribe to this separate thread for updates! 

Verified Answer

Re: How to schedule multi packs in appointments

Yep! While we don't have a way to automatically apply discounts when customers book more than one service, you can create bundles as individual services. For example if you are a personal trainer, you can list 5 sessions at the discounted price as one appointment. 

 

When your customer comes in for their first appointment, you then can manually book their next, or all upcoming, appointments through your Appointments Dashboard. In your client information section of Dashboard you have the ability to add notes and view past appointments so you can keep track of their remaining appointments even if the schedule one at a time! 

233 Comments
Square Community Moderator

Hi @WindsweptWell and welcome to the Community. 

 

I moved your post to a thread where this feature request has been made already and we're tracking it here.

Check out the Best Answer above for details. 

 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Has this been sort out yet?

Square Community Moderator

@HairdresserB Welcome to the Seller Community! We don't have any updates to share for this request right now. While you can create services for package deals you offer, Square Appointments doesn’t support deducting sessions. At this time, I’d suggest scheduling each session in a package deal as a separate appointment to ensure clients are charged for each session.

We sell 3 and 6-session personal training packages. Right now we just sell the package and then manually enter their personal training appointment. We have to manually keep track of how many sessions a client has used until they're back to zero. Is there a way that we can sell a package to someone and then deduct a session from their package every time they schedule an appointment?

Hi! I sell spa services in packages. Would love to see this feature on Square Appointments to streamline functionality. Please keep me posted. Thank you.

Admin

We'll keep you in the loop @Inspirit543! Thanks for joining the Community and congrats on your first post! Don't be a stranger here. 😊

Admin

Hey @BSR2021! We don't offer the ability to deduct sessions right now. We're tracking that request here, so if any new developments ever come about, we'll update that thread.

Hi. I am a personal trainer and sell multiple sessions in one invoice. Is there a way to keep track of each session used without doing it manually ?  Looking back into the calendar for the appointments/sessions used would be time consuming for each client.  Clients do not want to pay at each appointment.
Thanks for your help!!

Coach Lins

Beta Member

Any update on this? 

Square Community Moderator

Hi there, @user12039123 - still no update on this one just yet. It looks like Justin did confirm that wholesale changes to this feature are on the way in 2021, and we will reach back out here as soon as we have an update for everyone.

 

Thanks for hanging in there!