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Why is my Capital balance still deducting from my old loan when I have a new one?

The title of this thread has been updated from: "Credit line"

 

I had a credit line through square when it was nearly payed off I did another in which the deduct balance off old from new loan but they continued to deduct monthly on original balance .. why? It got payed off 

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Admin

@Wallace69

 

Hi there! Welcome to the Community and thanks for your post.

 

Because we're a public forum we can't look specifically into your Account here on the Community. If you are still seeing your payments deduct from the old Capital loan, we'd definitely want you to reach out to the Capital team and speak with them directly. They can make sure the payments are attributing to the correct account.

 

Give them a call when you get a chance! 

kellyj
Technical Program Manager: AI
Square Inc
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