x

My campaign is not showing in the summary list. WHY?

I did a campaign twice, it wrote success but I couldn't find it in my 30days summary. Please can anyone help me out with solution?

185 Views
Message 1 of 4
Report
3 REPLIES 3
Square Community Moderator

Hi @Reggie3,

 

I noticed it's your first post, welcome to our community 👋 I'm sorry to hear trouble has brought you here. Just to clarify, is this in relation to a marketing campaign you've sent out? I'll keep an eye out for your reply. 

146 Views
Message 2 of 4
Report

Yes it is email marketing.

144 Views
Message 3 of 4
Report
Square Community Moderator

Thank you for getting back to me so quickly @Reggie3. I wasn't able to replicate this on my test account, unfortunatel. Have you contacted our team by phone yet? They can take a look at your account with you to help a shine light here, as they are able look at your account alongside you in order to pinpoint what's going on here. Please reach out by phone on 1-855-700-6000 or email when you have a moment by logging into your Square account and heading here.

133 Views
Message 4 of 4
Report