I’ve noticed several times where I’ve added an item to the cart while checking someone out and said item just randomly disappears. I’ve lost payment on quite a few items because my inventory will by off by 1 on certain occasions. It’s easy to catch when there’s 1-3 items in the cart but the more items it’s harder to catch. My employees have noticed this too. Anyone else having this issue?
Thanks for reaching out, @Portview925 😊
Is this happening with items that you also sell in person? It sounds like it may be an inventory issue, but I'm not entirely sure. Can you post a link to your website, and let us know an item or two that you have experienced this issue with?
Thanks, and Welcome to the Seller Community! 🎉