Hello, @JT1772
Sorry to hear you are having trouble accessing the dashboard. Can you please verify the full url of the site and the email address on file for the account? Can you also confirm if the ISP you are using is Rogers?
If you are using Rogers as your internet provider. We have received reports of customers having trouble due to a suspected block to Weebly servers by the Rogers network. In this case, please reach out to Rogers directly for further troubleshooting, they are your best resource.
Rogers would have more information on the exact reason for the block. When you speak with them, we suggest asking to have a ping test done so they can see where the connection is dropping. You can also use the site https://downforeveryoneorjustme.com/ to show them that the servers are working properly for everyone else.
We hope this helped. We will be on the lookout for your reply.
Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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