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Cancelling paid invoice

How do I cancel an invoice that was marked paid in person by debit/credit. There was no card swiped or entered for this. I’ve tried refunding but it keeps saying denied. 

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Square Community Moderator

@PiccoloParties great question! You wouldn't be able to refund that since there wasn't actually a payment taken. You wouldn't be able to delete the invoice either, but you can ignore it as there are no reported payments for that invoice. 

AshleyK
Community Moderator, Square
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