x
Beta Member

Contact form replies now come from the sender allowing you to reply directly

Hi people. I notice that emails arriving from my online contact form are now coming from the sender rather than Weebly. This means that you can now just hit reply - previously, if you hit reply, it would be sent to Weebly and fail. Thanks guys.

https://the-ungrateful-wench.square.site
611 Views
Message 1 of 5
Report Inappropriate Content
4 REPLIES 4
Beta Member

Noticed this today. Thanks Square. 

604 Views
Message 2 of 5
Report Inappropriate Content
Admin

Thanks for starting a thread on this topic @tonydow! To help spread the good news I've just updated the title to make it clear that you can reply to contact form replies easily. Thanks again!

๏œ๏ธ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.
598 Views
Message 3 of 5
Report Inappropriate Content
Beta Member

Thanks Helen. In a similar vein, it would be really good if we could message a customer from the dashboard that had made contact without the current limiting criteria -

โ€œThis customer cannot be sent a direct message. To message a customer, they must have made at least one purchase, requested a digital receipt, and not opted out of direct communications with your business.โ€

This is not logical as I am able to message the same customer from the POS app without any issue.

https://the-ungrateful-wench.square.site
593 Views
Message 4 of 5
Report Inappropriate Content
Super Seller

TFFT! 

Noticed the other day too - just waiting for the online orders to do the same now too..... we know you can do it ๐Ÿ˜‚



Pizza Is Chill

587 Views
Message 5 of 5
Report Inappropriate Content