Hi, i have a Square/Weebly store that caters to new, repeat and loyal customers. I currently do not have Square Loyalty.
I write personalized 'thank you' notes for every order, depending on whether it's their first, second, or continuous order.
Having to check each person's name/order to see how many times they've purchased slows down the fulfillment process for me. The feedback is customers enjoy receiving these thank you notes, just as much as their products. I'm just in need of a better indicator system that is direct to pending orders.
I know there is a general count of return customers in the square dashboard, but assuming all of the customers in squares directory are updated/merged, there should be a badge that indicates whether a pending order is coming from a new or return customer.
That would also give me a tangible visual on Square Loyalty and when I'd want to incorporate that into my business.
