How can I change the time slots available for my clients to book an appointment?

[Linda0929]

The title of this post has been edited from the original: How can I show more available time slots?

I have some appointments that take around 3 hours. When people try to book online, it only shows 12pm & 3pm. My hours are until 7pm. How can I setup to show 3:15, 3:30, 3:45, 4pm?

I'd have to open my hours to 9 for the next time slot to appear online--which is 6pm. But it's skipping all the other time slots I have available before 6pm. Also, if someone books a 30 minute appointment, they can potentially schedule an 8:30 appointment because I technically extended my business hours. 

I don't like this feature and will switch booking sites if this cannot be turned off. 

Please help.

[Valentina · Accepted solution]

Hi there @Linda0929! 👋

It sounds like you may have a specific setting on that is causing appointments to be offered this way.

Let's check it out! Start by heading to your Square Appointments Calendar & Booking settings.
Scroll down here until you see the Online Scheduling section.

You can choose from 4 options here:

• According to service duration
• On the quarter hour
• On the half hour
• On the hour

If you want appointments to be offered every 15 minutes, you'll want to select On the quarter hour:

I hope this helps, but let us know if other questions come up!

Please remember that if you ever run into bumps in the road and need a hand, we're here ✨

You can also call us and speak directly with an Appointments specialist if you want more hands-on + instant help.

To do so, just log into your Square account and head to this page to get in touch by phone any weekday 📞

P.S. Welcome to the Seller Community!

[Linda0929]

Thank you for the info. That was very helpful. I didn't realize that's what that setting meant. 

[Nathalie31]

I will like to control each slot from the beginning of the day.

[Valentina]

Hi there @Nathalie31 👋 Could you please explain in a bit more detail what you're asking for here?

Thanks, and welcome to the Seller Community ✨

[J_Wilson]

I would like to set up my appointments for very definite time slots.  My sessions take an hour and I require 30 min in between sessions.  That means if someone books a 2pm, the next appointment must be at 3:30 pm.  That means if I have it set up to book on the hour and the half hour, someone could book a 2:30 and mess up my whole schedule to that I would not be able to book a 3:30.  

[Kmoss]

I had this same issue and never found a way to only allow specific times vs incremental time slots. What I ended up doing was selecting times to be available on the hour and then selecting the amount of time between bookings as 15 minutes (in your case 30) which gave me the times I wanted.

[Olyanebo]

Hey, you should have an option to add extra time after each service. That will automatically add time after each appointment booked. 
go to services choose a service and at the lower part of the week age you will see option to add extra time. 
hope this helps:)

[nbcutssss]

Is there a way to do this for just one staff member and not applied to all team members across the board?