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How to change the location country?

My account appears as if I am in Mexico, but I am in the U.S. How can I fix this?

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Super Seller

Square uses GPS to determine your location to see if credit card processing is available.  What do you mean your account appears as if you are in Mexico?

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I am currently in U.S. and even my credit card is U.S. based. Whenever I try to verify my information, it only gives me options of Mexican states and there's a sign that says that "we are currently not offering this service in your country."

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Beta Member

Hey Candydexocolatl,

 

Sounds like it's your IP address - if you're close to the US / Mexico boarder, depending on your ISP, the routing of your IP address may look like it coming from a different location.   This happens to us - as our IP address sometimes appears we are located in a totally different town and not our exact location.  You may want to contact your internet service provider or ISP - just a suggestion of course.

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