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Issue: Where can I find the information collected via Custom Field on Square Online Checkout links?

The title of this post has been edited from the original: Checkout link Custom Fields

 

I have been able to successfully set-up 2 custom fields. I now have a sale that has entered data in to those fields. But i cannot see this information anywhere.

 

I've checked - Invoice, Receipt, Transaction. Anyone know where the data entered in the custom fields is displayed? Thanks in advance for any help.

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1 Verified Answer
Verified Answer

Re: Checkout link Custom Fields

Thank you for confirming what you're seeing is impacted.

This is a known issue that our team is looking into, @chbmx.

 

I've gone ahead and bubbled this post up to the team looking into this - thank you for flagging.

I'll be back with an update here when I have one to share.

 

P.S. Welcome to the Seller Community 

3 REPLIES 3
Square Community Moderator

Are you able to share the link with us here, @chbmx?

Is it a recurring payment subscription?

 

P.S. Welcome to the Seller Community 

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 2 of 4
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Hello, thanks for the reply @Valentina  . Yes it’s a monthly subscription. The custom fields aren't shown on the email confirmation, and i can't find them in the reports anywhere.

 

Link here - https://checkout.square.site/merchant/MLXZ9M0035ZK5/checkout/OZO2A3ILSYSQPQ6PUGJDODCZ?src=embed

Message 3 of 4
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Thank you for confirming what you're seeing is impacted.

This is a known issue that our team is looking into, @chbmx.

 

I've gone ahead and bubbled this post up to the team looking into this - thank you for flagging.

I'll be back with an update here when I have one to share.

 

P.S. Welcome to the Seller Community 

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 4 of 4
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