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Logic behind adding items to the online store

Can someone explain the logic behind adding items to the online store? After adding an item to Square Dashboard, I go to Square Online. Sometimes the item is searchable on the Items screen. But at times I have to go to Add Items from Library to access the item. This is obviously very annoying.

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HI, there is a known sync issue with Square.  By adding items on the Online Dashboard, all items display immediately.  (think: Square Dashboard-money, Online Dashboard-your website)

Hope this helps.
TERRI
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We are a hybrid business. Wine bar, tasting room, and wine sales. Entering via Square Dashboard offers us more flexibility, uploading via excel for one. 

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