x

Looking for workaround for shipping locations

Hi Everyone,

 

We are using a courier company who can ship our temperature controlled product to a good portion of Ontario but does not support all of Ontario. Square online only lets us choose all of Ontario as a region and we have no way to stop orders outside our shipping companies specific area from coming in. We will definitely communicate with shoppers about our limited area but we also don't want to be canceling many orders now with Square taking their fees even on returns. I'm assuming we aren't the first to run into this issue so what are you doing as a workaround? 

Our current plan is to use the local delivery option instead of shipping. The local delivery option lets us enter postal codes as a delivery area. This isn't ideal for a number of reasons (no local delivery now, all the prompts still say local delivery, there is a limit of 999 postal code entries, and there is no upload option so the codes need to be entered manually) but we are just trying to move forward with this in any way possible.

Thanks for any suggestions you may have.

94 Views
Message 1 of 1
Report
0 REPLIES 0