I finally got my data (items) to sync between the website and facebook shop so that I can quickly tag them in IG. I create my listing using add new item in the square online dashboard. Using weebly direct or their is a nightmare and causes tons of issues (too many to list... not good ). I seem to have to go to my facebook shop and ask it to update the catalog selecting the square sync file for this to happen quickly. I am however still having trouble with the following:
I make single item jewelry pieces and I put single items on sale on my website and when I do this it does not show in IG when the shopper clicks on the tags. They have to click "view on website" to see the sale price. I have been told my clients that shop through IG thatvwhen they see the original price they don't recognize that "viewing on website" may result in a price change.
Also my facebook catalog and shop doesn't show the reduced price.
Lastly, I make many items that are one of a kind and there is only one available. I can't seem to control quantity when I create the items. I do not use square in general for inventory but I want my website to make the item unavailable when the single item is sold. This is easily done on etsy where you list the numbers of item available.
If I want my sale prices to be represented accurately I have to go to my Facebook catalog and manually update the prices to reflect the sale. This is very labor intensive.
Although I have used square successfully for my jewelry business as a payment platform and was excited to see that my square catalog would sync with Facebook and give me the option to give shop tags in IG, these other gaps are quite painful.
