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Beta Member

Printful items aren't visible on Square Online Store

I've synced Printful and Square and added my first item to my online store but, it's not showing up in the online store after marking the item visible.

 

I've had this happen with events and ended up finding a work around but, I'd like to be able to have my retail items visible on my online site.

 

Any suggestions?

 

Thanks

Message 1 of 3
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1 Best Answer
Beta Member

Best Answer

Hey Terri,

 

Thanks for your response.

 

To clarify, the items were added from Printful but, weren't showing up in the store. 

 

Here's the solution I found to work best in case any one else runs into this problem.

 

Because we have our shopping page set to "Online Order" vs "Shop Now" customers can only view items based on their preferred fulfillment. So if they select pickup, it'll only show pickup items - same for delivery and shipping.

 

So, I did 2 things.

1. Created a link in the navigation to an external link directly to the "Shop" category page that listed those Printful items.

 

2. I created a "Featured Items" page and added those items from Printful to that section and it shows on our "Online Order' shop page regardless of what fulfillment action is set. This is my favorite of the 2.

 

We got our first sale today!

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Message 3 of 3
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2 REPLIES 2

HI, how are you adding your items to the Online Store?  The item needs to be added from Printful.  There is a lag between Printful & Square.

Hope This Helps!
TERRI
Message 2 of 3
150 Views
Beta Member

Best Answer

Hey Terri,

 

Thanks for your response.

 

To clarify, the items were added from Printful but, weren't showing up in the store. 

 

Here's the solution I found to work best in case any one else runs into this problem.

 

Because we have our shopping page set to "Online Order" vs "Shop Now" customers can only view items based on their preferred fulfillment. So if they select pickup, it'll only show pickup items - same for delivery and shipping.

 

So, I did 2 things.

1. Created a link in the navigation to an external link directly to the "Shop" category page that listed those Printful items.

 

2. I created a "Featured Items" page and added those items from Printful to that section and it shows on our "Online Order' shop page regardless of what fulfillment action is set. This is my favorite of the 2.

 

We got our first sale today!

View Best Answer >

Message 3 of 3
111 Views