We have a Square Online store that is linked to our main Square Point of Sale, which is our physical retail store.
We have noticed recently that the items we sell online are not being counted in the inventory of the POS. For instance last week we sold a calendar and it was the last unit in stock and when I check the inventory in the POS app on our iPad, the stock is still at 1. We also sold a greeting card of which we had 3 in stock, but it still says we have 3 instead of 2.
This is a HUGE problem, because we have a lot of different items and we rely on the inventory system being reliable. We can't have the numbers not adding up when we sell items online as this is throw our whole inventory into chaos.
We need this issue fixed ASAP please.
