Seller Community
Hi,
I've set up a background image for my story banner, but it's not showing up in the preview, either on the website after publishing.
Hey @zhankaijie - mind sending your site URL? I'll have our Ecom Team take a look.
Sure.
It's www.littletwinsgreens.ca
Hmm, I see your banner when I click on the link. Have you tried a different browser? Preferably Google Chrome?
@zhankaijie
Did you see the banner image under stories ?
I don't see it on chrome or safari.
It's this one.
Ah, weird. Our Ecom experts would like you to call in to create a ticket with Engineering. They'll be able to pinpoint the problem.
never-displayed
