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Website Data not appearing on dashboard

Hi All,

 

I am not getting any website data fed into my Square Dashboard at the moment. It seems to have started on Sunday 17th October. Currently showing no page views and Zero Website Unique visits. This is impacting my website conversion rate as it is now showing 0%. I have had significant sales over the past 2 days so I know that people can access and are accessing.

 

I was emailed the other day from my web host stating they had made a change to some DNS settings. Would this be impacting? How can I adjust so that I have my data feed come back.

 

Thanks

 

Mick

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Admin

Hey @h3ctic,

 

Sorry to hear about the trouble with your website data. While your DNS settings may influence this, we're unfortunately not able to view account specific settings via this forum to troubleshoot further. Please reach out to our support team when you have a chance, so we can dig a bit deeper. I'm sorry I wasn't able to be of more help here! 

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